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Attention Providers Who Submit Serious Occurrence Reports (SOR): Web-Based SOR Form Removed from Nevada Medicaid Provider Website
Nevada Medicaid·NV · Psychiatry, Geriatrics·Provider Announcement
Effective date
Apr 7, 2025
We identified it
Jun 21, 2026
Summary
Nevada Medicaid is discontinuing its web-based Serious Occurrence Report (SOR) form effective April 7, 2025. All affected providers must now submit SORs through the new Therap system as 'General Event Reports' (GER) instead of using the previous NMO-3430A form.
Action Required
Immediately: All affected provider types (30, 38, 39, 48, 55, 57, 58, 59, 63, 83, 86, 95) must create an account with Therap system by contacting nvsupport@therapservices.net. Stop using the web-based SOR form and NMO-3430A form. Begin submitting all Serious Occurrence Reports as General Event Reports (GER) through Therap for Fee-for-Service or Waiver recipients. Failure to transition will prevent required SOR/GER reporting.