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MedicaidAdministrativeMedium impact

Attention All Providers: Provider Flex – DocuSign Email Guidelines

Nevada Medicaid·NV·Provider Announcement
Effective date
Apr 24, 2025
We identified it
Jun 21, 2026
Days to comply

Summary

Nevada Medicaid has implemented DocuSign for Provider Flex enrollment, requiring electronic signatures on all provider enrollment documents. Only the actual enrolling provider or owner can sign documents - authorized individuals can no longer sign on behalf of others, and email addresses must belong to the specific individual signing.

Action Required

Action needed
Immediately: Providers enrolling in Nevada Medicaid must ensure they personally sign all DocuSign enrollment documents using their own email address. Billing staff can no longer sign applications on behalf of providers. Update enrollment procedures to require provider's personal email for Individual Providers and each owner/board member's personal email for Group Providers. Authorized signatories are no longer permitted except for government, county, or tribal entities.