MedicaidAdministrativeMedium impact
AHCCCS DFSM Claims Clues - September 2022
Arizona Medicaid - AHCCCS·AZ · Psychiatry·Claims & Billing
Effective date
Oct 1, 2022
We identified it
Jun 17, 2026
Summary
AHCCCS (Arizona Medicaid) announces major integration changes effective October 1, 2022, where American Indian/Alaska Native members with Serious Mental Illness designation will transition to integrated care under AIHP, consolidating both behavioral and physical health services. Key contact information and billing processes are updated for Fee-for-Service providers.
Action Required
By October 1, 2022: Billing team must update member eligibility verification processes to identify AI/AN members with SMI designation transitioning to AIHP integrated care. Update contact lists with new phone numbers: Prior Auth (602) 417-4400, Claims questions (602) 417-7670 Option 4, Provider Registration (602) 417-7670 Option 5. Use servicedesk@azahcccs.gov for Transaction Insight Portal issues. Sign up for DFSM Constant Contact notifications and select SMI Service list for updates.