MedicaidAdministrativeMedium impact
AHCCCS DFSM Claims Clues - February 2023
Arizona Medicaid - AHCCCS·AZ · Dentistry·Claims & Billing
Effective date
Feb 1, 2023
We identified it
Jun 17, 2026
Summary
AHCCCS (Arizona Medicaid) published updated contact information, training resources, and billing reminders for Fee-for-Service providers. Key changes include new vendor MTM for medical transportation coordination starting February 1, 2023, elimination of $1000 dental service limits for AI/AN members at IHS/638 facilities effective October 14, 2022, and mandatory pickup/drop-off address requirements for NEMT claims starting November 1, 2022.
Action Required
Immediately: Update contact lists with new AHCCCS phone numbers and email addresses (servicedesk@azahcccs.gov for portal issues, ProviderTrainingFFS@azahcccs.gov for training). For NEMT billing: Include pickup/drop-off addresses in Box 19 of CMS 1500 forms using abbreviations and zip codes, continue submitting Daily Trip Reports with claims. For AI/AN dental services at IHS/638 facilities: Remove $1000 annual limits from billing edits for members over 21.