MedicaidAdministrativeMedium impact
Attention Electronic Visit Verification (EVV) Providers: Claims That Denied Will Be Reprocessed (Updated April 27, 2026)
Nevada Medicaid·NV · Occupational Therapy, Physical Therapy·Provider Announcement
Effective date
Apr 10, 2026
We identified it
Jun 21, 2026
Summary
Nevada Medicaid is automatically reprocessing EVV claims that were denied between April 1-10, 2026 with specific error codes (3802, 3807, 3808, 3809, 3810), changing these from hard denials to informational alerts. This aligns Nevada Medicaid with MCO processing for home health and personal care services.
Action Required
Monitor for reprocessed claims: Review EOBs for EVV claims originally denied April 1-10, 2026 to identify any newly processed payments or new denial reasons. No action needed for future claims as the system now treats EVV matching errors as informational rather than denials.