MedicaidAdministrativeLow impact
AHCCCS Launches Dedicated Hotline for Members Affected by Sober Living Home and Residential Facility Closures
Arizona Medicaid - AHCCCS·AZ · Psychiatry, Family Medicine, Internal Medicine·Specialty Services
Effective date
May 18, 2023
We identified it
Jun 17, 2026
Summary
AHCCCS launched a 24/7 dedicated hotline at 2-1-1 (press 7) for members affected by sober living home and residential facility closures. The hotline provides assistance with transportation, housing, and connecting members to alternative healthcare services through trained navigators and mobile crisis teams.
Action Required
Immediately: Front desk staff should be aware of the 2-1-1 (press 7) hotline for any AHCCCS patients who mention being displaced from sober living homes or residential facilities. Keep hotline information available to provide to affected patients seeking alternative care coordination or behavioral health services.