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KMAP BULLETIN: IMPORTANT - One-Time Password Multi-Factor Authentication Requirement
Kansas Medicaid (KanCare)·KS·Provider Bulletin
Effective date
Jul 11, 2025
We identified it
Jun 21, 2026
Summary
Starting July 11, 2025, Kansas Medicaid (KMMS) will require multi-factor authentication with a one-time password for every login. User profiles will be reset on that date, requiring users to update their security settings and provide an email address for receiving login codes.
Action Required
By July 11, 2025: All staff who access Kansas Medicaid KMMS system must be prepared for profile reset at 5 p.m. After reset, users must log in and complete profile update including: confirming security photo/phrase, selecting security questions, and entering email address for one-time password delivery. For each subsequent login, users will need to check email for OTP code and enter it to access the system. Contact KMAP customer service at 1-800-933-6593 option 'Portal' for technical issues.