MedicaidAdministrativeMedium impact
KMAP BULLETIN: UPDATED KanCare Paper Claims and MCO Checks
Kansas Medicaid (KanCare)·KS·Provider Bulletin
Effective date
Jan 1, 2025
We identified it
Jun 21, 2026
Summary
Kansas Medical Assistance Program (KMAP) updated the addresses for submitting paper KanCare claims to MCOs and their subcontractors. The policy clarifies that paper claims must be sent directly to the appropriate MCO, not to KMAP, and provides updated contact information including a new Healthy Blue provider services number effective 1/1/2025.
Action Required
By January 1, 2025: Billing team must update paper claim submission addresses using the MCO & Subcontractor Addresses chart on Page 4 of the bulletin. Update Healthy Blue provider services contact to 1-833-838-2595. Ensure all paper KanCare claims are sent to appropriate MCO/subcontractor, not to KMAP. Verify envelope and claim forms show correct MCO information to avoid claim returns.