MedicaidAdministrativeHigh impact
Medicaid members urged to update contact information before return to routine eligibility operations
Mississippi Medicaid (DOM)·MS·Provider Notice
Effective date
Mar 31, 2023
We identified it
Jun 21, 2026
Summary
Mississippi Medicaid is resuming routine eligibility operations in spring 2023 after continuous coverage protections expire March 31, 2023. All Medicaid members must update their contact information to avoid losing coverage during the re-qualification process.
Action Required
Before March 31, 2023: Front desk staff must inform all Mississippi Medicaid patients to update their contact information by calling 1-800-421-2408 or visiting www.medicaid.ms.gov/update-contact-info/. Post flyers in waiting areas and include notices in appointment reminders. Failure to update contact information may result in patients losing Medicaid coverage and claims being denied.