MedicaidAdministrativeMedium impact
How to Help Members Update Their Information
Mississippi Medicaid (DOM)·MS·Medical Policy
Effective date
Mar 31, 2023
We identified it
Jun 21, 2026
Summary
Mississippi Medicaid is resuming routine eligibility operations and re-qualifying all members starting spring 2023 due to expiration of continuous coverage protections. Members must update their contact information to avoid losing coverage during the re-qualification process.
Action Required
Before March 31, 2023: Front desk staff should inform Mississippi Medicaid patients about the need to update their contact information by calling 1-800-421-2408 or visiting www.medicaid.ms.gov/update-contact-info/. Post flyers in waiting areas and provide contact information to patients during check-in to prevent coverage lapses that could affect claim payments.