MedicaidAdministrativeMedium impact
EVV System Interruptions Update – Resolved as of Jan. 3
Texas Medicaid·TX·System Updates
Effective date
Jan 3, 2025
We identified it
Jan 12, 2026
Summary
EVV (Electronic Visit Verification) system issues that were causing rejections of long-term care Medicaid visits have been resolved as of January 3rd. Providers who received visit rejections in error should resubmit them, and missing authorization data should be entered manually using information from MESAV in LTC TexMedConnect.
Action Required
Immediately: Review EVV system for any visit rejections received in error and resubmit those visits. For missing authorization data, manually enter the information in your EVV system using authorization data found in MESAV located in LTC TexMedConnect. Always review visits in EVV system or EVV Portal to ensure acceptance by EVV Aggregator before billing claims.