MedicaidAdministrativeLow impact
DSM FAQ
Alaska Medicaid·AK·Program Update
We identified it
Jun 21, 2026
Summary
Alaska Medicaid now offers Direct Secure Messaging (DSM) as a new option for submitting enrollment and service authorization documents through HIPAA-compliant encrypted email. This is an optional alternative to existing fax and mail submission methods, with a $75 setup fee for DSM accounts.
Action Required
Optional: Billing team may consider setting up DSM account ($75 fee) through HealtheConnect Alaska for secure document submission to Alaska Medicaid Fiscal Agent. This provides an alternative to fax/mail but is not mandatory. Contact support@ak-ehealth.org or 907-770-2626 for setup if interested.