MedicaidAdministrativeMedium impact
April 2024 Town Hall FAQ
Alaska Medicaid·AK·Program Update
Effective date
Apr 17, 2024
We identified it
Jun 21, 2026
Summary
Alaska Medicaid released comprehensive FAQ guidance from their April 2024 Town Hall covering enrollment processes, claims submission procedures, and operational updates. Key changes include prioritized clearinghouse changes due to the Change Healthcare cyberattack (processed within 2 days), updated DME invoice requirements (invoices must be no more than 6 months old), and clarification that secondary claims must include other insurance EOBs as attachments.
Action Required
Immediately: Billing team must ensure all enrollment and documentation submissions go to official general intake emails only, not individual staff emails. For DME claims, verify invoices are no more than 6 months old and show sufficient quantities for current and previous claims. For secondary Medicaid claims, always include other insurance EOB attachments and document other insurance payments on the claim. Contact Provider Inquiry at 907-644-6800 for provider enrollment verification and authorized representative information.