MedicaidAdministrativeMedium impact
August 2025 Town Hall FAQ
Alaska Medicaid·AK · Dentistry, Radiology·Program Update
We identified it
Jun 21, 2026
Summary
Alaska Medicaid released updated guidance from their August 2025 town hall covering dental service authorization notifications, claims processing procedures, fee schedule corrections, and appeal processes. The dental SA notification process has been finalized with specific formatting limitations, and providers are directed to use first-level appeals for incorrect reimbursement calculations.
Action Required
Immediately: Review dental service authorization notification process changes and contact HMS Service Authorization team at shauna.credit@gainwelltechnologies.com for specific formatting concerns. For incorrect reimbursement calculations, file first-level appeals including TCN, TPL information, and expected reimbursement amounts. Check fee schedules for missing covered codes and report omissions to provider inquiry team for corrections.