MedicaidAdministrativeMedium impact
December 2025 Town Hall FAQ
Alaska Medicaid·AK · Dentistry·Program Update
We identified it
Jun 21, 2026
Summary
Alaska Medicaid updated contact procedures for provider enrollment issues, clarified telehealth coding requirements for dual BCBS/Medicaid billing, and established protocols for secondary claim submissions and service authorization formatting.
Action Required
Immediately: Update contact procedures for Alaska Medicaid provider enrollment issues - use (800) 770-5650 option 1,2 or (907) 644-6800 option 1,2 for general issues. For telehealth visits with BCBS primary and AK Medicaid secondary, bill primary per BCBS requirements then crosswalk codes when billing Medicaid secondary. Submit secondary claims on paper when primary EOB is inadequate for timely filing. Format dental service authorizations as single PDF with DSM coversheet first, SA form second, then supporting documentation.