MedicaidPrior AuthMedium impact
Non-Emergency Transportation Services Prior Approval Program (NETSPAP)
Illinois Medicaid - HFS·IL·Provider Notice
Effective date
May 1, 2004
We identified it
Jun 21, 2026
Summary
Illinois Department of Public Aid has contracted with First Transit, Inc. to administer prior approval for non-emergency medical transportation services in 33 specified counties. All non-emergency transportation must be pre-approved through First Transit starting May 1, 2004, with specific requirements for medical necessity, enrolled providers, and proper billing procedures.
Action Required
By May 1, 2004: Medical providers in the 33 specified Illinois counties must obtain prior approval for all non-emergency medical transportation through First Transit at 1-877-725-0569. Requests must be made at least two business days in advance. Standing orders must be faxed to 312-327-3855. Transportation providers must wait for Notice of Approval before billing and must bill actual mileage. Claims not matching the approved transportation will be rejected.