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MedicaidAdministrativeMedium impact

AHCCCS Announces Temporary HEAplus Service Interruption

Arizona Medicaid - AHCCCS·AZ·Provider News
Effective date
Jun 5, 2026
We identified it
Jun 17, 2026
Days to comply

Summary

AHCCCS has temporarily disabled the HEAplus web portal due to a potential security concern. The portal, which allows Arizona residents to apply for AHCCCS/Medicaid, SNAP, and cash assistance, is currently unavailable while the agency conducts a security review.

Action Required

Action needed
Immediately: Front desk staff should inform Arizona Medicaid patients that the HEAplus portal is temporarily unavailable for benefit applications and document submissions. Monitor AHCCCS communications for service restoration updates. Consider alternative methods for assisting patients with urgent benefit needs.