Back to dashboard
MedicaidPrior AuthHigh impact

Prior Approval for Non-emergency Transportation Services

Illinois Medicaid - HFS·IL·Provider Notice
Effective date
Oct 1, 2007
We identified it
Jun 21, 2026
Days to comply

Summary

Starting October 1, 2007, all non-emergency transportation services for residents of long-term care facilities require prior approval from First Transit before transport occurs. Providers will not be paid for transportation services without obtaining prior authorization.

Action Required

Action needed
Before October 1, 2007: All staff must obtain prior approval from First Transit before arranging any non-emergency transportation for long-term care facility residents. Contact First Transit at 1-866-503-9040, fax to 1-312-327-3854/3855, or use passPort online system at www.netspap.com. Failure to obtain prior approval will result in non-payment for transportation services.