MedicaidAdministrativeHigh impact
HFS Medical Cards
Illinois Medicaid - HFS·IL·Provider Notice
Effective date
Apr 16, 2013
We identified it
Jun 20, 2026
Summary
HFS (Healthcare and Family Services) has completed mailing new HFS Medical Cards and requires providers to verify medical eligibility for each date of service using specified verification methods. Providers cannot refuse services due to inability to produce a medical card or charge patients for eligibility verification.
Action Required
Immediately: All staff must verify HFS Medical eligibility for each date of service using MEDI Internet Site, REV System, AVRS (1-800-842-1461), or Health Benefits Provider line (1-800-226-0768 option 6). Front desk staff must not refuse services for patients unable to produce medical cards and cannot charge patients for eligibility verification. Do not contact billing staff or direct patients to FCRC for eligibility issues.