CommercialAdministrativeMedium impact
Time-saving tips for authorizations: Fewer calls, faster answers
BCBS Michigan·MI·Provider News
We identified it
Jun 16, 2026
Summary
BCBSM introduced new time-saving tools and workflows to streamline prior authorization processes. Providers should use Availity Essentials for authorization requirements and status checks instead of calling, and can change service dates within approved timeframes without reauthorization.
Action Required
Immediately: Train billing team and front desk staff to use Availity Essentials Authorization and Referrals tool to check prior authorization requirements instead of calling BCBSM. Use the e-referral system dashboard to check authorization status (allow 48 hours for status updates). For service date changes, verify new dates fall within originally approved timeframes before proceeding with services.