All PlansAdministrativeMedium impact
ALERT: Fraudulent Prescription Requests
Illinois Medicaid - HFS·IL·Provider Notice
Effective date
Sep 20, 2018
We identified it
Jun 20, 2026
Summary
The Illinois Department of Healthcare and Family Services is alerting providers about fraudulent prescription requests being faxed by criminals posing as pharmacists, targeting expensive topical creams, lidocaine, diabetic supplies, and other medications. Providers must carefully verify ALL faxed prescription requests for validity before processing.
Action Required
Immediately: All clinical and billing staff must verify the legitimacy of ANY faxed prescription requests before processing. Check pharmacy phone numbers against known fraudulent numbers (800-581-1299, 866-705-4069, 866-462-7769, 561-331-6061, 800-868-8136, 866-242-5573, 866-308-4144, 866-583-0576, 888-641-0060, 888-290-8812). Establish verification protocols to contact pharmacies directly using independently obtained phone numbers. Report suspicious requests to HFS.OIG.fraudhotline@illinois.gov or local FBI Field Office.