CommercialAdministrativeMedium impact
Advantages of using e-referral system for prior authorization requests instead of calling or faxing
BCBS Michigan·MI·Prior Authorization
We identified it
Jun 16, 2026
Summary
Blue Cross Blue Shield of Michigan is promoting their e-referral system as the preferred method for submitting prior authorization requests instead of calling or faxing. The system offers automatic approvals for qualifying requests, 24/7 availability, and streamlined status checking.
Action Required
Immediately: Billing team should transition to using BCBSM's e-referral system for all prior authorization requests instead of calling or faxing. Set up access through Availity Essentials and train staff on the new workflow. Use the Training Tools page on authorizations.bcbsm.com for guidance on system setup and maintenance.