MedicaidCoverageHigh impact
Telehealth Services Expansion Prompted by COVID-19
Illinois Medicaid - HFS·IL·Provider Notice
Effective date
Mar 9, 2020
We identified it
Jun 20, 2026
Summary
Illinois Medicaid has expanded telehealth services due to COVID-19, allowing reimbursement for virtual check-ins, e-visits, and behavioral health services via phone or video. Patient homes now qualify as originating sites, and new CPT/HCPCS codes are covered at the same rates as face-to-face services.
Action Required
Immediately: Billing team must update systems to bill new telehealth CPT codes 99441-99443 for virtual check-ins and HCPCS codes G2061-G2063 plus CPT codes 99421-99423 for e-visits at standard Medicaid rates. Update encounter forms to capture telehealth services and ensure documentation meets face-to-face service requirements. Train staff on new originating site rules allowing patient homes.