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Update Regarding Fabrication of Participant Eyeglasses

Illinois Medicaid - HFS·IL · Optometry, Ophthalmology·Provider Notice
Effective date
Feb 11, 2021
We identified it
Jun 20, 2026
Days to comply

Summary

Due to COVID-19 disruptions at Dixon Correctional Facility, Classic Optical has partnered with Illinois Medicaid to manufacture eyeglasses for fee-for-service participants and address the current backlog. The ordering process remains unchanged, but providers should contact Classic Optical at 888-522-2020 for order status inquiries.

Action Required

Action needed
No immediate action required for billing team. The eyeglass ordering process remains unchanged. For any order status questions, contact Classic Optical at 888-522-2020 instead of previous vendor. This change only affects Illinois Medicaid fee-for-service participants.