MedicaidAdministrativeMedium impact
Department of Human Services – Limiting Submission of Supporting Documentation to a Single Case or Individual
Illinois Medicaid - HFS·IL · Geriatrics·Provider Notice
Effective date
May 24, 2021
We identified it
Jun 20, 2026
Summary
Illinois Department of Human Services now requires long-term care providers to submit supporting documentation for only one individual per submission. Submissions containing multiple individuals' information will be rejected and returned for resubmission as HIPAA violations.
Action Required
Immediately: Long-term care billing staff must modify documentation submission processes to include only one individual's information per submission to Illinois DHS. Use ABE Partner Portal as preferred method and include: LTC provider name/phone/contact, individual's name, IES case number, MEDI TAN if applicable, and RIN if known. Stop sending documentation directly to DHS Medical Field Offices. Failure to comply will result in rejected submissions requiring resubmission.