CommercialAdministrativeMedium impact
Members can now track prior authorization status in the member portal
BCBS Michigan·MI·Prior Authorization
We identified it
Jun 16, 2026
Summary
Blue Cross Blue Shield of Michigan and Blue Care Network members can now track prior authorization status in real-time through their member portal and mobile app. This enhancement allows patients to check authorization requirements, track review progress, and receive notifications, potentially reducing calls to provider offices for status updates.
Action Required
Immediately: Front desk staff should inform BCBSM and BCN patients about the new prior authorization tracking feature in their member portal at bcbsm.com and mobile app. Update patient communication scripts to direct patients to check their own authorization status online before calling the office.