MedicaidAdministrativeMedium impact
Federal Public Health Emergency Communications Toolkit
Illinois Medicaid - HFS·IL·Provider Notice
Effective date
Mar 21, 2022
We identified it
Jun 20, 2026
Summary
Illinois Medicaid is requesting all providers to help distribute messaging to Medicaid patients about updating their addresses before the Federal COVID-19 Public Health Emergency ends. This is critical to ensure patients receive redetermination forms to maintain their Medicaid coverage and avoid disruption in services.
Action Required
Immediately: Use the Address Update Messaging Toolkit to communicate with all Medicaid patients through available channels (social media, newsletters, phone scripts, flyers). Direct patients to call 877-805-5312 or visit www2.illinois.gov/hfs/address to update their addresses. Front desk staff should repeatedly share these messages to help patients maintain Medicaid coverage.