MedicaidAdministrativeMedium impact
Federal Public Health Emergency Communications Toolkit – Now available in 10 languages!
Illinois Medicaid - HFS·IL·Provider Notice
Effective date
Apr 1, 2022
We identified it
Jun 20, 2026
Summary
Illinois Medicaid has launched an address update messaging toolkit available in 10 languages to help providers communicate with Medicaid patients about updating their addresses before the federal COVID-19 Public Health Emergency ends. Providers are asked to distribute these messages through all communication channels to ensure patients receive their redetermination forms and maintain coverage.
Action Required
Immediately: All staff should download and distribute the Illinois Medicaid address update toolkit materials through all available communication channels (social media, newsletters, patient communications, waiting room displays). Direct Medicaid patients to update addresses by calling 877-805-5312 or visiting www2.illinois.gov/hfs/address. Repeat messaging multiple times to maximize reach.