MedicaidAdministrativeLow impact
Handbook for Care Coordination and Support Organizations (CCSOs)
Illinois Medicaid - HFS·IL · Psychiatry·Provider Notice
Effective date
Oct 5, 2022
We identified it
Jun 20, 2026
Summary
The Illinois Department of Healthcare and Family Services has issued a new handbook for providers designated as Care Coordination and Support Organizations (CCSOs) who provide community mental health and care coordination services under Illinois Medicaid programs. This handbook provides guidance for enrolled Community Mental Health Centers and Behavioral Health Clinics on delivering services to eligible Medicaid customers.
Action Required
Illinois Community Mental Health Centers and Behavioral Health Clinics designated as CCSOs should review the new CCSO Handbook for updated guidance on community mental health and care coordination services under Illinois Medicaid. Contact the Bureau of Behavioral Health at 217-557-1000 or HFS.Pathways@illinois.gov with questions about the handbook requirements.