MedicaidAdministrativeMedium impact
Don't let your clients lose their Medicaid
Illinois Medicaid - HFS·IL·Provider Notice
We identified it
Jun 20, 2026
Summary
Illinois Medicaid is asking healthcare providers to help patients update their addresses to prevent loss of Medicaid coverage when the COVID-19 public health emergency ends. Providers should use the state's messaging toolkit to encourage patients to update addresses online at Medicaid.Illinois.gov or by calling 877-805-5312.
Action Required
Immediately: All staff should help Medicaid patients update their addresses using the Illinois messaging toolkit. Use provided flyers, phone scripts, and social media graphics to inform patients about updating addresses at Medicaid.Illinois.gov or calling 877-805-5312. Focus especially on Spanish-speaking patients who face greater barriers. Failure to help patients update addresses may result in coverage lapses and claim denials.