MedicaidAdministrativeLow impact
Updates to the Designated Network of Mobile Crisis Response Providers
Illinois Medicaid - HFS·IL · Psychiatry, Emergency Medicine·Provider Notice
Effective date
Nov 1, 2022
We identified it
Jun 20, 2026
Summary
The Illinois Department of Healthcare and Family Services updated the geographic boundaries of Designated Service Areas (DSAs) for Mobile Crisis Response (MCR) providers, which may result in different designated MCR providers in some areas. The CARES hotline remains the single point of entry for crisis referrals and will use the updated DSA information to dispatch appropriate MCR providers.
Action Required
No immediate action required for billing teams. This is an administrative change affecting crisis response provider networks in Illinois. If your practice provides or refers patients for Mobile Crisis Response services in Illinois, review the updated DSA map and provider listings at the referenced link to ensure awareness of which MCR provider serves your area.