MedicaidAdministrativeLow impact
NETSPAP Informal Ambulance Appeal Review Timely Filing Reminder
Illinois Medicaid - HFS·IL · Emergency Medicine·Provider Notice
We identified it
Jun 20, 2026
Summary
Illinois Medicaid ambulance providers must file informal appeal reviews within 90 calendar days of transport date for denied services. This is a reminder of existing requirements, not a new policy change.
Action Required
Illinois ambulance providers only: Ensure informal appeal reviews for denied Medicaid ambulance transports are filed within 90 days of transport date to First Transit's NETSPAP Appeals Unit. Include prior approval decision copy, appeal statement, and supporting documentation. Consider enrolling in First Transit's Passport system for electronic submissions and faster notifications.