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MedicaidAdministrativeMedium impact

Medicaid Renewal Communications Toolkit

Illinois Medicaid - HFS·IL·Provider Notice
Effective date
May 1, 2023
We identified it
Jun 20, 2026
Days to comply

Summary

Illinois has resumed Medicaid renewals after the COVID-19 pause ended. Healthcare providers must help patients complete annual eligibility renewals to prevent them from losing Medicaid coverage, with renewal notices being sent on a rolling basis starting in May.

Action Required

Action needed
Immediately: All staff must integrate Medicaid renewal reminders into patient interactions at check-in, during appointments, check-out, and appointment reminders. Direct patients to visit abe.illinois.gov and click 'Manage My Case' to verify addresses, find renewal due dates, and complete renewals. Download and use the Ready to Renew Messaging Toolkit. Failure to help patients renew may result in coverage loss and unpaid claims.