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MedicaidAdministrativeLow impact

Change of Address for the Department of Human Services (DHS) Central Scanning Unit (CSU) for Long Term Care (LTC) Providers

Illinois Medicaid - HFS·IL · Geriatrics·Provider Notice
Effective date
Dec 1, 2023
We identified it
Jun 20, 2026
Days to comply

Summary

The Illinois Department of Human Services (DHS) Central Scanning Unit for Long Term Care providers has changed its mailing address effective December 1, 2023. The new address is PO Box 34020, Chicago, IL 60634-0019, while the fax number (217) 557-4965 remains unchanged.

Action Required

Action needed
Immediately: Long Term Care billing staff must update any stored addresses for DHS Central Scanning Unit submissions to the new address: Illinois Department of Human Services Central Scanning Unit - LTC, PO Box 34020, Chicago, IL 60634-0019. Continue using ABE Partner Portal as preferred method; use fax (217) 557-4965 or mail to new address only as backup options.