MedicaidAdministrativeLow impact
Rebate Services Portal Outage
Illinois Medicaid - HFS·IL · Pharmacy·Provider Notice
Effective date
Feb 23, 2024
We identified it
Jun 20, 2026
Summary
The Illinois Rebate Services Portal and Change Healthcare systems are currently down due to an outage. This affects pharmaceutical manufacturers/labelers enrolled in Illinois drug rebate programs, with 2023Q4 invoice production temporarily suspended until systems are restored.
Action Required
No immediate action required for billing teams. This notice affects pharmaceutical manufacturers participating in Illinois drug rebate programs, not healthcare providers' billing operations. Monitor for system restoration updates if your practice participates in drug rebate reporting.