MedicaidAdministrativeHigh impact
Billing Medicaid Recipients for Missed Appointments
Maryland Medicaid·MD·Managed Care Organizations
Effective date
Apr 14, 2004
We identified it
Jun 20, 2026
Summary
Federal policy prohibits billing Medicaid recipients for missed appointments. Providers must immediately stop charging no-show fees to any Medicaid patients, regardless of previous guidance allowing such billing.
Action Required
Immediately: Stop billing all Medicaid recipients for missed appointments or no-shows. Billing team must remove any missed appointment charges from Medicaid patient accounts and update billing procedures to prevent future charges. Front desk staff must be informed to not collect no-show fees from Medicaid patients.