All PlansAdministrativeLow impact
Member Rights and Responsibilities
BCBS Illinois·IL·General
Effective date
Jun 10, 2026
We identified it
Jun 16, 2026
Summary
This policy update outlines member rights and responsibilities that providers should be aware of, including members' rights to receive information, participate in care decisions, and voice complaints, as well as their responsibilities to provide necessary information and follow agreed-upon treatment plans.
Action Required
Review and ensure staff are familiar with member rights and responsibilities outlined in this policy. Reference provider manuals for detailed information and direct member questions to the number on their ID card.