Medicare AdvantageAdministrativeLow impact
Encourage Medicare Members to Respond to Health Outcomes Survey
BCBS Illinois·IL·Government Programs
Effective date
Jun 12, 2026
We identified it
Jun 16, 2026
Summary
Healthcare providers should encourage Medicare members to respond to the annual Health Outcomes Survey sent by CMS from mid-July through early November. The survey covers topics like physical health, mental health, physical activity, and provider relationships, with results affecting CMS Five-Star Quality Ratings.
Action Required
From mid-July through early November: Front desk and clinical staff should encourage Medicare members to complete the Health Outcomes Survey when they receive it from CMS. During appointments throughout the year, providers should discuss survey topics including physical health management, mental health, physical activity, bladder control, fall prevention, and patient-provider relationships to prepare members for the survey.