MedicaidAdministrativeHigh impact
Nursing Facility Continued Stay Review Requests
Maryland Medicaid·MD · Geriatrics, Palliative Care·Nursing Home
Effective date
Sep 3, 2024
We identified it
Jun 20, 2026
Summary
Maryland's Department of Health is transitioning nursing facility Continued Stay Review (CSR) submissions to a new web-based process through Telligen's Qualitrac Provider Portal, effective September 3, 2024. Nursing facilities must register by August 27, 2024, and submit CSRs using a modified electronic 3871B form with automated 60-day advance notifications and standardized due dates based on participant eligibility dates.
Action Required
By August 27, 2024: Billing and administrative teams must register the organization for Qualitrac Provider Portal access at https://telligenmd.qualitrac.com/ by contacting Telligen Registration Specialist at qtregistration@telligen.com or 1-888-276-7075. By September 3, 2024: All staff responsible for nursing facility CSR submissions must transition from legacy submission process to Qualitrac, using the modified electronic 3871B form. Designate authorized officials to manage account access and ensure all users complete Telligen's online training (recording available at https://telligenmd.qualitrac.com/education-training/). Update internal workflows to accommodate automated 60-day advance notifications and standardized CSR due dates. Failure to register and transition by the effective date will prevent CSR submissions and may result in loss of continued authorization for nursing facility participants.