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April 2018 Policy Updates

EmblemHealth·Provider News
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

EmblemHealth experienced service disruptions including longer claims processing times and phone wait times due to a technology upgrade. They have added more representatives and recommend calling before 10 a.m. or after 2 p.m. for faster service.

Action Required

Action needed
Immediately: When contacting EmblemHealth, call 866-447-9717 before 10 a.m. or after 2 p.m. to avoid longer wait times. For non-urgent issues, use the Message Center at emblemhealth.com by selecting 'General Information' on the 'Ask a Question' page.

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