All PlansAdministrativeMedium impact
Aug 2018 Policy Updates
EmblemHealth·Provider News
We identified it
Jun 20, 2026
Summary
EmblemHealth now requires the 'signature on file' field to be populated on all claim submissions to ensure payment goes directly to the provider instead of the patient. This administrative change helps avoid unnecessary claim denials and ensures timely provider payment.
Action Required
Immediately: Billing team must update claim submission workflow to ensure the 'signature on file' field is populated on all claims submitted to EmblemHealth. Update billing system templates and staff training to make this field mandatory. Failure to populate this field may result in payment going to patient instead of provider and potential claim denials.