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CommercialAdministrativeMedium impact

Provider Portal Offers Convenient New Features

EmblemHealth·Provider News
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

EmblemHealth and ConnectiCare have launched new provider portals with updated workflows for referrals and preauthorization requests. Referrals now require selection of both referring and servicing providers, and preauthorization documents can be uploaded directly to the portal instead of faxing.

Action Required

Action needed
Immediately: Train staff on new EmblemHealth and ConnectiCare portal workflows. For referrals, ensure both referring and servicing providers are selected. Switch from faxing preauthorization documents to uploading directly in the portal. Contact your Portal Administrator for any account access issues - Provider Customer Service no longer handles individual account setup.

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