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All PlansAdministrativeMedium impact

New Member Portal

EmblemHealth·Provider News
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

EmblemHealth is launching a new member portal that allows patients to directly access their referral and preauthorization information. The billing team should utilize the provider portal's document upload feature for preauthorizations, concurrent reviews, and discharge plans to improve efficiency.

Action Required

Action needed
Immediately: Train billing and clinical staff to use the provider portal's document upload feature for all preauthorization requests, concurrent reviews, and discharge plans. Update workflows to inform patients they can now track their referral and preauth status through the member portal.

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