All PlansAdministrativeMedium impact
Follow Access and Availability Standards
EmblemHealth·Provider News
We identified it
Jun 20, 2026
Summary
EmblemHealth has updated their appointment availability standards for providers. Medical practices must review and follow specific scheduling standards for office hours and after-hours access, with appointment schedulers needing to reference the updated guidelines regularly.
Action Required
Immediately: Practice managers and front desk staff must review the Appointment Availability Standards During Office Hours & After Office Hours Access Standards brochure in the Provider Toolkit on EmblemHealth's provider website. Share these standards with all appointment schedulers and ensure compliance with scheduling requirements to maintain network participation.