All PlansAdministrativeMedium impact
Ongoing Enhancements to Provider Portal
EmblemHealth·Provider News
We identified it
Jun 20, 2026
Summary
The provider portal has been enhanced with a new feature for viewing Utilization Management Letters (approvals and adverse determinations) for preauthorizations. The portal continues to streamline preauthorization workflows by allowing document uploads directly to cases and eliminating the need for faxing.
Action Required
Immediately: Staff should log into the provider portal to familiarize themselves with the new Utilization Management Letters feature for tracking preauthorization approvals and denials. Begin using the portal's document upload feature for all preauthorization requests to eliminate faxing delays and improve review processing times.