All PlansAdministrativeMedium impact
Follow Access and Availability Standards
EmblemHealth·Provider News
We identified it
Jun 20, 2026
Summary
EmblemHealth has updated their appointment availability standards that providers must follow for scheduling during office hours and after-hours access. Medical billing teams should ensure their practices comply with these scheduling requirements to maintain member access to care.
Action Required
Immediately: Front desk and appointment scheduling staff must review the Appointment Availability Standards During Office Hours & After Office Hours Access Standards brochure on the Provider Toolkit in the Provider Resources section of the EmblemHealth provider website. Share this document with all appointment schedulers and refer to it regularly to ensure compliance with access standards.