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Fax Lines To Be Disconnected May 2024

EmblemHealth·Provider News
Effective date
May 1, 2024
We identified it
Jun 20, 2026
Days to comply
—

Summary

EmblemHealth is disconnecting all fax lines for preauthorization requests and concurrent reviews effective May 1, 2024. All submissions must transition to their online provider portal system instead of fax transmission.

Action Required

Action needed
By May 1, 2024: Billing team must stop using fax for all preauthorization requests and concurrent reviews with EmblemHealth. Obtain provider portal account access and train staff on portal submission process. Update workflow procedures to use online portal exclusively. Failure to transition will result in rejected preauthorization requests.

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