CommercialAdministrativeMedium impact
Care Management Change July 1, 2024
EmblemHealth·Provider News
Effective date
Jul 1, 2024
We identified it
Jun 20, 2026
Summary
Starting July 1, 2024, EmblemHealth members will no longer receive care management services through Cityblock, as Cityblock has been removed from EmblemHealth's provider networks. Care management for these members will now be handled directly by EmblemHealth, and providers should use the EmblemHealth provider portal Message Center for any questions about affected members.
Action Required
Immediately: Update patient records to reflect that EmblemHealth members previously managed by Cityblock are now under direct EmblemHealth care management. For any questions about affected EmblemHealth members, use the EmblemHealth provider portal Message Center instead of contacting Cityblock. Verify current care management contacts for all EmblemHealth patients.