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Flu Vaccinations and CAHPS Results

EmblemHealth·Provider News
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

EmblemHealth is emphasizing flu vaccination administration and documentation to improve CAHPS survey scores, which measure member satisfaction. The policy provides specific strategies for healthcare practices to increase flu vaccination rates for patients 65 and older, as this directly impacts survey results and member satisfaction scores.

Action Required

Action needed
Immediately: Designate an Immunization Champion to lead flu vaccination efforts. Enable EMR reminders for flu vaccines and flag charts for patients needing vaccination. For patients 65 and older, ensure flu vaccination status is documented and administered when appropriate. Provide pharmacy locations if vaccines are not offered in-office. Document patient education about flu prevention and address any vaccination hesitations to improve CAHPS survey responses.

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