All PlansAdministrativeMedium impact
Learn About The Latest Portal Updates
EmblemHealth·Provider News
We identified it
Jun 20, 2026
Summary
EmblemHealth has updated their provider portal workflow for preauthorization requests and inpatient admission notifications. Key changes include extending draft storage to 120 hours, adding NPI search functionality, and expanding provider search capabilities across tax IDs.
Action Required
Immediately: Train staff on new portal features - drafts now save for 120 hours instead of previous timeframe, use NPI field when searching for drafts to narrow results, and ensure all preauthorization requests are submitted by clicking Submit button on MCG screen. For grievances and appeals, use Ask a Question button on Claims Details page and select Category: Grievance and Appeals, Sub-Category: Post Service Appeal.